Product

In-App Delivery Control & Instant Bookings Now Available

19
September
2024

In logistics, change is the only constant. That’s why we team up with supply chain experts to develop tools that give you the control and visibility you need to save time and reduce stress for smoother, more dependable operations.

You asked, we delivered. Our latest release is packed with solutions to your most pressing supply chain concerns:

  1. Manage Container Deliveries In-App
  2. Instant Bookings
  3. Explorate Help Center

1. Manage Container Deliveries In-App

Forget the endless back-and-forth. Now, you can manage your container deliveries directly within the Explorate platform. Track every move, make adjustments on the fly, and ensure your cargo reaches its destination without a hitch. 

HOW IT WORKS

  1. Self-Booking Slots: Choose your preferred delivery times with ease. If we manage your deliveries, requests will be sent to our transport team instantly. If you manage transport elsewhere, requests can be exported for CargoSync users and shared with your freight forwarder.
  2. Integrated with Transport Providers: Automatically pull the latest milestone updates and notifications from your transport providers, saving time and reducing manual tasks.
  3. Empty Notify Action: Notify carriers directly via the app to speed up container dehire and reduce administrative work.
  4. Multiple Delivery Addresses: Access accurate delivery addresses for each container, ensuring correct routing.
  5. Container Priority: Set and manage container priorities across shipments. Notifications keep transport coordinators updated, and the feature is available to premium users with adjustable limits.
  6. CSV Export: Export selected delivery dates to CSV, allowing for flexible scheduling without being tied to carrier availability.

2. Instant Bookings

Time is money, especially in logistics. With our new Instant Bookings, you can get real-time freight quotes in seconds. No more waiting or wondering—just clear, transparent rates right when you need them.

HOW IT WORKS

  1. Rate Card Approval: Receive an email when your rate card is ready. View and approve rates directly in the app. See final prices without cost details.
  2. Instant Booking: Request quotes and book shipments based on your approved rate card. Select trade lanes, suppliers, and details with ease.
  3. Auto-Populated Charges: Charges are automatically calculated using your accepted rate card’s pricing template. Edit cargo details and see updated prices in real-time.
  4. Easy Booking Creation: Click “Request Booking” to finalise and create your shipment. The system informs your admin, integrates charges, and processes it like any other shipment.

3. Introducing the Explorate Help Center

Got questions? We’ve got answers. Our new Help Center is your go-to for FAQs, product guides, and the latest feature releases. Whether you’re troubleshooting or looking to get the most out of our tools, it’s all there.

HOW IT WORKS

  1. Access Support Anytime: Visit the Help Center for 24/7 access to FAQs, product guides, and feature releases.
  2. Find Solutions Fast: Browse categorised topics or use the search function to find answers quickly.
  3. Get Detailed Guidance: Explore in-depth articles and tutorials for comprehensive support on common issues.
  4. Stay Updated: Check out the latest feature releases to stay informed about new tools and enhancements.
  5. Self-Service Efficiency: Resolve issues independently with resources designed to empower and inform, minimising the need for direct support.
  6. Onboard Your Team: Use our Help Center’s onboarding guides and training resources to streamline the training of your team. Share relevant articles and tutorials to ensure everyone is up to speed, making the transition smoother and more efficient.

With these new tools, you’ll save time, reduce costs, and simplify your logistics management, all while gaining more visibility and control over your shipments. 

Curious to see the features in action? Dive in now—book a live demo or start tracking a shipment in our app to experience the magic firsthand!

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